Privacy Policy
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service at herloving.com, operated by Yinchuan Jituo Technology Co., Ltd.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://herloving.com, unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, postal address, and email address. The information that we collect will be used to contact or identify you, fulfill your orders, and improve our services.
When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (credit card numbers are encrypted and never stored by us), email address, and phone number. We refer to this information as "Order Information."
Log Data
Whenever you visit our Service, we collect information that your browser sends to us called Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.
Our website uses cookies to collect information and to improve our Service. You have the option to accept or refuse these cookies, and to know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
We use the following technologies to collect Device Information:
– Cookies: data files placed on your device, often including an anonymous unique identifier.
– Log files: track actions on the site including IP address, browser type, referring/exit pages, and date/time stamps.
– Web beacons, tags, and pixels: electronic files used to record information about how you browse the site.
How We Use Your Information
We use the Order Information we collect to:
– Fulfill orders placed through the site (processing payment, arranging shipping, providing order confirmations and invoices).
– Communicate with you about your order, returns, or customer service inquiries.
– Screen orders for potential risk or fraud.
– Send you marketing or promotional communications where you have opted in to receive them.
We use Device Information to help screen for potential risk and fraud (particularly your IP address) and to improve and optimize our site through analytics about how customers browse and interact with it.
Sharing Your Personal Information
We may share your Personal Information with third-party service providers who assist us in operating our website and fulfilling orders, including:
– Shopify Inc. (our e-commerce platform provider)
– Payment processors (PayPal, Stripe, etc.)
– Shipping carriers
– Email marketing and analytics providers
These service providers are authorized to use your Personal Information only as necessary to provide these services to us and are obligated to keep your information confidential.
herloving.com does not sell your Personal Information to third parties.
We may also disclose your Personal Information when required by law, or in good faith belief that such action is necessary to comply with legal process, protect the rights or safety of herloving.com, its customers, or others.
Behavioral Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
Service Providers
We may employ third-party companies and individuals for the following reasons:
– To facilitate our Service
– To provide the Service on our behalf
– To perform Service-related services
– To assist us in analyzing how our Service is used
These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use the information for any other purpose.
Data Retention
We will retain your Order Information for our records unless and until you ask us to delete this information.
Security
We value your trust in providing us your Personal Information and strive to use commercially acceptable means of protecting it. Our store is hosted on Shopify, which maintains PCI-compliant payment processing. However, no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee absolute security.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at support@herloving.com.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. herloving.com does not sell personal information.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. We strongly advise you to review the Privacy Policy of any site you visit. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites or services.
Children's Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary action.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this page periodically for any changes. Changes are effective immediately after they are posted.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: support@herloving.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
Company: Yinchuan Jituo Technology Co., Ltd.
Registered in: China
Business Address: Room 144 (Duplex), Building 24, Ningxia International Trade City, North Side of Beita East Road, Xingqing District, Yinchuan, Ningxia, China
Last updated: June 2026
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